Privacy Policy
We take your privacy seriously and are committed to protecting your personal information. This comprehensive policy explains how elevoriantra collects, uses, and safeguards your data in accordance with Australian privacy laws.
Information Collection and Use
elevoriantra collects personal information when you register for our financial analysis platform, subscribe to our services, or interact with our website. This includes your name, email address, phone number, professional details, and billing information. We also collect technical data such as IP addresses, browser types, device information, and usage patterns to improve our services and ensure platform security.
When you use our financial analysis tools, we may collect information about your investment preferences, portfolio data you choose to input, and interaction patterns with our platform. This data helps us personalise your experience and provide more relevant financial insights and educational content.
Personal Details
Name, email, phone number, and professional credentials
Usage Data
Platform interactions, feature usage, and session information
Technical Information
Device data, browser details, and network information
Financial Preferences
Investment interests and portfolio analysis preferences
We use this information to provide our financial analysis services, send relevant market updates, process payments, and communicate important platform updates. Your data also helps us develop new features and improve existing functionality based on user needs and preferences.
Data Sharing and Third Parties
elevoriantra does not sell your personal information to third parties. We may share limited data with trusted service providers who assist in platform operations, including payment processors, cloud hosting services, and email marketing platforms. These partners are contractually bound to protect your information and use it solely for specified purposes.
- Payment processors for secure transaction handling and billing management
- Cloud service providers for data storage and platform infrastructure
- Analytics services to understand platform usage and improve user experience
- Email service providers for delivering newsletters and important notifications
- Security services for fraud prevention and platform protection
We may disclose information when required by law, to protect our rights or safety, or in connection with a business transaction such as a merger or acquisition. In such cases, we will ensure appropriate safeguards are in place to protect your privacy rights.
We never share your personal financial data or investment information with marketing companies or data brokers.
Data Security and Protection
We employ industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our platform uses SSL encryption for data transmission, secure servers with regular security updates, and access controls limiting who can view your information.
All financial data and personal information is stored on encrypted servers located in Australia, ensuring compliance with local data protection requirements. We conduct regular security audits and maintain robust backup systems to prevent data loss while ensuring quick recovery capabilities if needed.
Our team receives regular privacy and security training to handle your information appropriately. We maintain strict internal policies about data access and require strong authentication for all system access. Despite these measures, no online platform can guarantee complete security, and we encourage users to maintain strong passwords and report any suspicious activity immediately.
Cookies and Tracking Technologies
elevoriantra uses cookies and similar technologies to enhance your browsing experience and provide personalised content. Essential cookies are necessary for platform functionality, including user authentication, security features, and basic navigation. These cannot be disabled without affecting platform performance.
We also use analytical cookies to understand how users interact with our platform, which features are most popular, and where improvements can be made. Marketing cookies help us deliver relevant content and measure the effectiveness of our educational campaigns and platform promotions.
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We provide clear information about cookie usage when you first visit our site and respect your choices regarding non-essential tracking technologies.
Data Retention and Deletion
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Active user accounts and associated data are maintained while your subscription remains current. After account closure, we retain certain information for up to seven years to meet financial record-keeping requirements.
Usage data and analytics information may be retained in aggregated, anonymised form for research and platform improvement purposes. This data cannot be linked back to individual users and helps us understand broader usage patterns and market trends.
You can request deletion of your personal data at any time, subject to our legal obligations to retain certain financial and business records. We will process deletion requests promptly and confirm when your data has been removed from our active systems.
Your Privacy Rights
Access Your Data
Request copies of personal information we hold about you, including how it's used and who it's shared with.
Correct Information
Update or correct any personal data that is inaccurate or incomplete in our records.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Restrict Processing
Limit how we use your data in certain circumstances while maintaining your account.
Data Portability
Receive your data in a structured format that can be transferred to another service.
Withdraw Consent
Opt out of marketing communications and non-essential data processing activities.
International Data Transfers
While we primarily store data within Australia, some service providers may process information internationally. When this occurs, we ensure appropriate safeguards are in place through contractual protections, adequacy decisions, or other approved transfer mechanisms under Australian privacy law.
Any international transfers are limited to necessary business purposes and involve only trusted partners who demonstrate strong privacy and security practices. We maintain oversight of all data processing activities regardless of location and ensure your rights remain protected.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before implementation.
Minor updates, such as clarifications or contact information changes, will be posted directly to this page with an updated revision date. We encourage regular review of our privacy policy to stay informed about how we protect your information.
Continued use of our platform after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may close your account or contact us to discuss your concerns before the updates take effect.